What Is Website Management?

Once your website is up and running, you’ll need to look after it as you would with a car or building.

Key Maintenance Elements

There are several key areas vital to any maintenance plan. We’ve outlined them below. The number of pages your site has isn’t the biggest factor regarding maintenance. So we’ll want to look at the complexity of a site including how many plugins you’re using and your chosen theme.

We keep our finger on the pulse regarding the latest updates, patches and exploits so you don’t have to.

SECURITY SITE RESTORE BACKUPS DEVELOPMENT UPDATES EYES ON SITE MALWARE MONITORING

Backups

Backups are like seat-belts in cars, they keep you safe in case anything bad happens. No matter how active your website is we have the solution.

Regular Back-Ups

Hue Marketing WordPress Maintenance backs up your website as frequently as you choose. This way we always ensure you have a viable recent backup of both your database and your whole site. This way, no matter what happens, from a small editing mistake or even if your site gets hacked you’ve always the option to revert to your latest back-up.

Your backups are first made locally (on your server), and then sent off-site to secure storage. If your site goes down, you don’t want your backup stored on the same server.

When the time comes to restore from a backup, that’s included in every plan: Restore Site Backups

Content Updates

Need your site updated regularly? From adding posts or updating forms or prices, Hue Marketing can keep your site up to date.

Development & Content Updates

Development time provides access to a Website Designer that intimately familiar with WordPress to work on your site, for whatever you choose. All those little things that you want to do on your website but either don’t know how to do it or just don’t have time to do it. Perhaps you want something as simple as adding a new post or reorganising how content is displayed. Maybe help setting up e-mail addresses or even making DNS changes.

Whatever it is, you can have time allowance each month to have Hue Marketing work on your site.

If you would like us to take on a bigger project outside of your development maintenance plan, we also offer a 25% discount on our standard hourly rate for existing clients with development schedules.

Updates

WordPress Updates, Theme Updates, Plug-in Updates. Keeping your site up to date is your best line of defense from hacking security flaws and exploits.

System Updates

Updates are the key to keeping your WordPress website secure (along with secure passwords). Most of the time the reason for an update is to close loopholes and newly discovered security flaws which are critical to making sure that you aren’t leaving vulnerabilities available to be exploited, and sometimes they also come with new features.

A quick google search will show you the extent of website hacking and the risks to all websites and although there’s no guarantee against a website being hacked, making sure your website is always up to date is the equivalent of locking all your household doors and windows to prevent a burglary. Hue Marketing will make sure that updates are installed regularly, we recommend updates at least once a week, and more often if your site is a bit more critical.

Eyes On Your Site

We take a look at your website with our own two eyes to make sure everything is as it should be.

Eyes On Your Site

If you don’t visit your site that often, or you just don’t know what to look for, Hue Marketing will take a look at your site on a regular basis, to make sure that everything’s in order.

Because we’re very familiar with your WordPress platform, we’re likely to notice something’s not quite right. But we also act proactively, looking for issues and ways to improve your website.

If you think the regular review of an expert pair of eyes useful, then its worth adding “Eyes On Your Site” to your maintenance plan.

Malware Scans

We make regular malware scans looking for recent threats that could potentially cause your site harm.

Daily Malware Scans

In addition to proactive measures, like securing your site with regular updates and closing a few easy to open access points, the addition of malware scanning helps to find potential troublesome code on your site.

Having your website infected with malware is one of the moments we all fear, even more so when its a business website used to attract or communicate with your valued customers.

Hue Marketing will perform regular malware scans and if we identify a threat we can discuss the best way to go about removing it.

Uptime Monitoring

Your site is an integral part of your business, so if it goes down we will email you straight away.

Constant Up-time Monitoring

Uptime monitoring means that we are checking your site regularly every few minutes, every day, 365 days of the year to make sure that you’re still online.

If your website goes down for any reason we will know about it and you will receive an email notification so that you are then able to take corrective action and get your site back online as quickly as possible.

Uptime monitoring by Hue Markeing protects against lost revenue from unexpected down time.

Security Audit

We perform a thorough system check, locking all the doors that hackers love to use.

Website Security Audit

We perform a thorough system check, locking all the doors that hackers love to use.

When our new clients sign up for an annual contract we begin with a complete backup of your website, we then conduct a thorough security audit where we close and lock down some areas of WordPress that the general public doesn’t need access to. We also review account usernames and passwords to make sure you’re not using any predictable login credentials.

Once that’s done we lock things down even more and restrict access to unauthorised users (bots) that try to access your site by automatically locking out invalid username attempts.

Then we scan you entire WordPress site for known malware and exploits. We also compare the actual code used in your WordPress Install, Themes and Plug-ins against their original files submitted with wordpress.org. Any discrepancy could indicate that you’ve been hacked or have an exploit in place to access your systems at a later date.

Once your website is clear and up-to-date we perform another complete backup of your website. For additional security, we can also store your backup in a different location. This way even if your server crashes (this isn’t common, but it does happen) you still have everything you need to restore your website and get back on-line.

In the event you have been hacked, we’ll contact you and let you know what needs to be done and if there will be any additional costs involved. Please also note that if your website is using illegal or cracked themes / plugins we will not be able to support or maintain your website.

Backup Restore

When you us, we’ll recover using your latest backup, for free.

Restore From Backup

When the unthinkable happens. Don’t worry we’ll recover using your latest backup, for free.

It doesn’t matter if you’ve made a little mistake or your site was wiped out by a hardware failure, as long as you’ve got back-up of your wordpress site, all is not lost!

Getting your site restored from your most recent backup is just a quick request away. When you contact us about a backup restore we prioritise your request, we know our other clients won’t mind and we do the same for them. Getting you site back up is all that matters when its down, we understand that and will work as quickly as possible.

If you still have access to your WordPress back-office, restoring your website will take just a few minutes.