Practical Marketing
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Phuket Customers Retention New vs Old Customers

Why Your Best Customers Are Walking Away

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When the balance between new and repeat customers changes suddenly it can have a devastating effect on your business. A high influx of new customers can overwhelm your current service capabilities, which can seriously damage your existing customer base. Before you know it, your regular customers are taking their money somewhere else.
Facebook small business mistake

The Biggest Facebook Mistake Made by Small Businesses

Make sure you're using Facebook as a marketing tool and not a replacement for your on-line presence. The seemingly obvious concept of adding content to your website first, before sharing it to potential customers via social media now becomes crystal clear. So why is it that so many small businesses are still making this fundamental and potentially disastrous Facebook mistake?