Website Management & Website Care
We’ll build you the perfect website, and we’ll help you keep it that way.
We Support The
Websites We Build.
Every WordPress website is built differently.
Behind the design, the structure of the theme, plugins and page architecture plays a major role in how stable and maintainable a website will be over time.
Because of this, Hue Marketing provides ongoing support only for websites we have designed and built ourselves.
This allows us to maintain a consistent technical standard and provide reliable long-term support without unnecessary complexity or risk.
It is also what allows us to offer predictable and affordable ongoing management for our clients.
How We Support Our Clients Sites.
When we build a website for a client, we also discuss how it will be hosted and supported going forward.
Website
Management
Ongoing Website Oversight
Some businesses prefer a fully managed approach, where their website is professionally monitored and periodically reviewed to ensure it continues supporting their marketing and business objectives.
This includes both technical maintenance and strategic oversight.
Website
Care
Hosting & Technical Maintenance
Designed for businesses that prefer a reliable, professionally maintained website without needing to manage the technical details themselves.
This ensures the website remains secure and compatible as WordPress evolves.
Why clients choose Hue Marketing hosting
Whilst some clients prefer to manage their own hosting, many choose our Website Care service so their website remains fully managed in one place.
Hosting your website with Hue Marketing means:
Professional Oversight Plans
We’ll help keep your website running so you can focus on your business.
Website Management
Ongoing Website Oversight
Website Management is designed for businesses that want the reassurance of knowing their website is professionally maintained and periodically reviewed without the expense of expanding their in-house team.
In addition to technical updates, this service includes ongoing oversight to ensure the website continues supporting your marketing and business objectives.
Rather than simply maintaining the software, our Website Management ensures the website continues working as an effective business tool.
Website Management Includes:
Technical Care
• WordPress core updates
• Plugin and theme updates
• Compatibility monitoring
• Security monitoring
• Backup verification
Plus
Website Oversight
• Periodic review of key website pages
• Review of calls-to-action and enquiry pathways
• Identification of opportunities to improve clarity and messaging
• Alignment checks with current marketing activity
Strategic Input
• Recommendations to improve website effectiveness
• Identification of missed opportunities
• Guidance on strengthening messaging and positioning
Pricing
Website Management from
฿ 8,500
/per month (invoiced quarterly).
Most clients choose Website Management so both the technical stability and ongoing oversight of their website are handled in one place.
Suitable For
Websites designed and built by Hue Marketing but hosted independently by the client.
Website Care (Hosted Websites)
Hosting & Technical Maintenance
For brochure websites hosted by Hue Marketing, Website Care provides reliable hosting and technical maintenance to keep the website secure and running smoothly.
Most clients prefer a hands-off approach, where the website remains stable and updates are made occasionally as and when required.
Website Management Includes:
• Managed website hosting
• WordPress core updates
• Plugin and theme updates
• Compatibility monitoring
• Security patch monitoring
• Backup verification
Pricing
Website Management from
฿ 2,500
/per month (invoiced quarterly).
Most clients choose Website Management so both the technical stability and ongoing oversight of their website are handled in one place.
Suitable For
Brochure websites designed and built by Hue Marketing and hosted on our managed hosting environment.
Keeping Your Website Working for Your Business
Your website should continue supporting your business long after it is launched.
Regular technical care ensures the website remains secure and reliable, while periodic strategic review helps ensure it continues aligning with your marketing as your business evolves. If you would like to discuss the most suitable care option for your website, we would be happy to help.
Content Updates
Website Care and Website Management plans focus on technical maintenance and oversight. Content updates, new pages or structural changes can be scheduled separately where required. Small adjustments are often handled quickly, while larger updates are quoted in advance.
Communication & Support
To ensure support requests are properly tracked and scheduled, most communication is handled via email.
Clients who prefer messaging communication may add the Priority Messaging Support option for WhatsApp or LINE access. This ensures enquiries can be responded to efficiently while maintaining an organised support process.
Optional Services
For anyone that needs a little more.
Communication Add-On
Priority Messaging Support
(WhatsApp / LINE)
Some businesses prefer the convenience of being able to ask occasional questions through messaging platforms.
Priority Messaging Support provides access to WhatsApp or LINE for short questions or guidance relating to your website.
Messaging Support Includes:
• Quick advice or clarification
• Guidance on minor website questions
• Priority responses to short enquiries
Pricing
Priority Messaging Support
฿ 2,000
/per month
Available as an add-on to Website Care or Website Management plans.
Important
Messaging support is intended for short questions and guidance only. Technical work, troubleshooting or website updates are scheduled separately where required.
Marketing Alignment Review
Keeping Your Website Aligned With Your Marketing
Over time it is common for marketing messages, promotions and campaigns to drift out of alignment across websites, brochures and advertising.
The Marketing Alignment Review provides a structured review to ensure your website remains aligned with your current marketing strategy.
The Review Includes:
• Website messaging and positioning review
• Call-to-action and user journey review
• Alignment with current marketing activity
• Identification of missed opportunities
• Recommendations for improvement
Pricing
Marketing Alignment Review
฿ 10,000
/per review
Reviews are typically conducted quarterly or twice per year.
For businesses running regular promotions or marketing campaigns, periodic alignment reviews can help ensure the website continues supporting those initiatives effectively.
Professional Oversight for Your Company Website
Your website is an important business asset.
It represents your brand, communicates your message and plays a key role in supporting your marketing.
Like any business asset, it benefits from professional oversight to ensure it remains secure, reliable and aligned with your business objectives.
Hue Marketing provides Website Management and Website Care services for websites we have designed and built, ensuring they continue performing reliably and supporting your business long after launch.
Website Management FAQ
Frequently Asked Question about how Website Management & Website Care works?
FAQ
Can I log in and edit my website myself?
Yes — however the level of access depends on how your website is hosted.
Websites hosted by Hue Marketing (Website Care)
Most brochure websites we host are designed to be largely set-and-forget marketing sites. Clients can be provided with access to edit page content such as text and images if required. Structural changes such as adding new pages or features are normally handled by Hue Marketing to ensure the design and layout remain consistent.
Websites hosted on your own server (Website Management)
If your website is hosted externally, you may be provided with Editor or Administrator access depending on your requirements. This allows you to add new pages, upload images, videos or blog posts and manage your website content directly.
For security and maintenance purposes, Hue Marketing retains primary Administrator access to websites under our care.
Do website care plans include content updates?
Website care services focus on technical maintenance and security of the website.
Content updates such as text edits, adding new pages, layout changes or new features are not included as part of the care plan, but we are always happy to assist and can quote these changes where required.
What’s the difference between Website Care and Website Management?
Website Care is for websites hosted and managed by Hue Marketing.
Because we control the hosting environment, we can provide a fully managed solution including hosting, updates and ongoing technical care.
Website Management is for websites hosted on a server chosen by the client. In this case we manage the website itself, but the hosting infrastructure remains under the client’s control.
What happens if I need help or have a quick question?
Support is handled via email to ensure requests are properly tracked and scheduled.
For clients who prefer messaging, we offer an optional Priority Messaging Support add-on (WhatsApp / LINE) for short questions and guidance.
Do I own my website and domain name?
Yes.
Your domain name is always your property.
The website itself is also your asset. However, certain premium plugins or software used on the site may be licensed through Hue Marketing as part of our development toolkit and may require replacement licenses if the website moves outside of our care.
What happens if I stop paying for website care?
If website care or management invoices are not paid, services may be paused.
During this time routine updates, monitoring and support will not be performed.
Websites that have not been actively maintained under Hue Marketing’s care services may require a technical review before services can safely resume.
What happens if I want to move my website to another host?
You are free to move your website at any time.
If the website is hosted by Hue Marketing, we simply require 30 days’ notice to cancel the service.
When a website leaves our care, any premium plugin licenses owned by Hue Marketing will be removed and the client will be responsible for their own hosting and software licensing moving forward.
Will software updates ever break my website?
WordPress websites rely on a large ecosystem of third-party plugins and software.
Whilst updates are performed carefully, occasional compatibility issues between plugins or themes can occur. If this happens, we will work to resolve the issue where reasonably possible.
Regular maintenance greatly reduces the risk of these problems occurring.
What if my website gets hacked?
Security monitoring and updates help reduce risk, but no website can be guaranteed to be completely secure.
If a security issue occurs, we will investigate the cause and advise on the steps required to restore the website and improve its security.
Do you support websites built by other providers?
No.
We provide ongoing Website Care and Website Management only for websites designed and built by Hue Marketing.
This ensures we can maintain a consistent technical standard and provide reliable, long-term support without unnecessary risk or complexity.
What We Offer
Clear communication across customer touchpoints through branding, websites & sales materials. We help businesses build trust, reduce friction & support confident customer decisions.
