There are five key steps in our web-design process but by far the most important is the first. No one knows the inner workings of your business as well as you do, which is why our process starts with lots of questions. We want to find what you do, why you do it, how you do it. Most importantly the reasons your customers should bypass your competition.
We ask the same questions that your customers probably ask time and time again. To you, the answers might be obvious but to a first time customer, with no idea how great your business is, it’s all news to them. Providing useful information early on to visitors helps build trust and saves your staff from having to answer the same questions over and over again.
To avoid the TLDR (too long didn’t read) pitfall, we group and organise the most relevant information into bite-size chunks, allowing visitors to quickly understand the big-picture overview of your business and then easily find more information on the service or product they are interested in.
Our process allows us a great deal of flexibility because the decisions we make during each step of your web design are constantly fine tuned.
Most of our clients don’t have a preconceived idea of what they want the end product to look like, which is normal. But they all know what they want their website to do and we make it happen!